Privacy Policy

Introduction

StructureSmart Engineering ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in a variety of ways:

Personal Data: When you request a consultation, submit a contact form, or engage our services, we may collect:

• Name and contact information (email, phone number, address)
• Property address and project details
• Communication preferences
• Payment information (processed securely through third-party processors)

Automatically Collected Information: When you visit our website, we may automatically collect:

• Browser type and version
• Operating system
• IP address and general location
• Pages visited and time spent on site
• Referring website

How We Use Your Information

We use the information we collect to:

• Provide and improve our engineering services
• Respond to your inquiries and requests
• Process transactions and send related information
• Send you marketing communications (with your consent)
• Analyze website usage to improve user experience
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who assist in our operations (e.g., website hosting, analytics, payment processing)
• Professional Partners: Contractors or surveyors involved in your project (with your knowledge)
• Legal Requirements: When required by law or to protect our rights

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Lodge a complaint with a supervisory authority

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze web traffic and improve our site. You can choose to accept or decline cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.